… as an element of the enterprise’s management system. Among the … : digital marketing,
Internet marketing, information and analytical support of relationship marketing, CRM system …

… in the Internet marketing strategy of industrial enterprises and … enterprises: a marketing
automation system, a CRM system, a … 1 shows the components and tools of Internet marketing for …

… Internet integrated CRM. The third part of this paper focuses on the Internet's impacts on CRM
… We should also be familiar with major CRM software vendors prior to the future discussion …

… , database marketing, and Internet marketing. In this section, … the Web has opened up a
new medium for business and … We can see the difference between the two parts marked by …

… CRM is only an integral part of ICT and can be replaced in the global environment by other
tools of the digital … the impression that CRM systems are less used by companies over time. …

… of marketing companies by indicating the benefit of CRM system for customers and
enterprise’s … creation, the analysis of which allowed envisaging typical elements of CRM model …

… Small and medium-sized enterprises (SMEs) are vital components of our economies, but …
Fundamentally, most CRM software packages are not likely to capture the unique needs of the …

… The major components are CRM system, Social Networking … the Web Services which enable
to deploy the system. With respect to the CRM system we have shown the vital components …

… marketing, by indirectly enabling companies to build relationships with their customers, could
become an extremely powerful component of CRM … for Internet marketing expenditure was …

… three components of CRM and their relevant items are discussed which are business process…
categories in Appendix-A, we can figure out that the variety of CRM software packages with …